shipping POLICY
Shipment processing time
All orders are processed within [1-7 business days]. Shipments or deliveries will not occur on weekends or holidays. If we are experiencing any high volume of orders there should be delays, which will be communicated during the order placement.Shipping rates and delivery estimates
Following are the shipping charges for your order which will be calculated and displayed during the checkout.| Express Shipping – Standard Price – Option 2 | ||||||
| Freight | 0.5 Kg + Every Additional 0.5 Kg | 2KG + Every Additional 1KG | 5KG + Every Additional 1KG | 10KG + Every Additional 1KG | 20KG + Every Additional 1KG | Estimated Delivery time |
| Intra City (Zone A) Charges (Base | Additional) | 35 | 35 | 95 | 40 | 145 | 28 | 180 | 20 | 247 | 12 | 1-2 business days |
| Within Zone (<500kms) (Zone B) Charges (Base | Additional) | 40 | 40 | 110 | 48 | 160 | 32 | 210 | 25 | 280 | 13 | 2-3 business days |
| Metros (Zone C) Charges (Base | Additional) | 59 | 59 | 141 | 62 | 176 | 35 | 270 | 33 | 363 | 17 | 1-3 business days |
| Rest Of India (Zone D) Charges (Base | Additional) | 69 | 69 | 167 | 75 | 202 | 40 | 300 | 39 | 443 | 18 | 4-6 business days |
| Far India region Not Directly Connected by any Postal Services (Zone E) Charges (Base | Additional) | 89 | 89 | 182 | 81 | 227 | 45 | 350 | 42 | 567 | 21 | 5-7 business days |
| GST will be charged as per Govt. norms | ||||||
Shipment confirmation and order tracking
Against the order placed Customer will receive a shipment confirmation and tracking number.Customs, duties, and taxes
Blue Splash is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Blue Splash is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
All claims for shortage or damage must be reported to our Customer Care email at info@bluesplash.in or the Contact Us page on our website. Also, the said shortage of goods needs to be highlighted and signed on the ‘Proof of Delivery’ copy and returned to the delivery person.
International Shipping Policy
We will arrange for the shipment of your placed order. Your ordered product(s) will be shipped from our own stores/warehouses located in India. We try to deliver you the ordered product(s) within 1 to 10 business days from the receipt of your order payment.
However, shipping is scheduled, it is an estimated time period and it can’t be guaranteed. For any delays in the shipments, we are not liable but you can track the courier through tracking services
Order deliveries will be made to you by the third-party courier or logistics companies on any day from Monday to Saturday during working hours.
Shipping rates and delivery estimates
| Weight of the package in kg | Courier charges from India to the USA | Estimated time taken |
| 0.5 kg | Rs. 3376 including GST | 3 – 6 business days |
| 1 kg | Rs. 3723 including GST | 3 – 6 business days |
| 2 kg | Rs. 4043 including GST | 3 – 6 business days |
| 3 kg | Rs. 4848 including GST | 3 – 6 business days |
| 4 kg | Rs. 5385 including GST | 3 – 6 business days |
| 5 kg | Rs. 6031 including GST | 3 – 6 business days |
| 10 kg | Rs. 8427including GST | 3 – 6 business days |
| 15 kg | Rs. 12183 including GST | 3 – 6 business days |
| 20 kg | Rs. 15992 including GST | 3 – 6 business days |
| 25 kg | Rs. 19074 including GST | 3 – 6 business days |
| 30 kg | Rs. 22465 including GST | 3 – 6 business days |
shipping POLICY
We will arrange for shipment of your placed order. Your ordered product(s) will be shipped from our own stores/warehouses located in India. We try to deliver you the ordered product(s) within 2 to 10 business days from the receipt of your order, depending upon the address for delivery you have provided. However shipping is scheduled, it is estimated time period and it can’t be guaranteed. For any delays in the shipments, we are not liable. Order deliveries will be made to you by the third party courier or logistics companies on any day from Monday to Saturday during working hours.
The product(s) will need to be signed for upon delivery. We take no responsibility for product(s) signed by a person other than the one who has placed the order at the address provided at the time of placing the order. We are not responsible for damage of product(s) after delivery if its package has been opened by you, already.
All claims for shortage or damage must be reported to our Customer Care email on info@bluesplash.in or Contact Us page on our website. Also, the said shortage of goods needs to be highlighted and signed on the ‘Proof of Delivery’ copy and returned to the delivery person.
Shipping and Handling Rates
Shipping and handling rates are informed to you at the time you check out, before you confirm the order. At present, for all the subsequent orders of or above INR 499, we shall deliver your order to your doorstep free of cost however a shipping charge of INR 50 shall be applicable to all the orders under INR 499. Please note that based on the product, its size, type, volume, packaging and other considerations; shipping and handling rates may change.
RETURN POLICY
We want you to love what you ordered, but if something isn’t right, let us know. You may exchange the merchandise In the unlikely event that any merchandise you have ordered from us is not received in good condition—is damaged or defective, or if merchandise delivered is different from what you had expected—you may return or exchange the merchandise. For the process of return or exchange, the product should be unused and in the same condition as you received it and in its original packaging along with original tags.
The exchange is valid within 10 days from the date on which these goods were delivered. We do not return or exchange gift certificates or gift items once dispatched, unless it is a manufacturing defect.
(1) Returns are not valid on discounted merchandise.
(2) Easy Online Domestic Returns And Exchanges
